PRIVACY POLICY

Rescue Roll-Off
Effective Date: March 2, 2026
Website: https://rescue-rolloff.com


1. Information We Collect

We may collect:

  • Name

  • Service address

  • Email address

  • Phone number

  • Billing information

  • Payment details

  • Rental history

  • Communication records


2. How We Use Your Information

We use your information to:

  • Schedule dumpster deliveries and pickups

  • Process payments

  • Provide customer service

  • Send rental reminders

  • Send billing notifications

  • Send promotional communications (if opted in)

  • Improve our services


3. SMS & Mobile Information Policy

We respect your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use your mobile number only for the purposes you have consented to.


4. Data Sharing

We do not sell or rent personal information.

We may share information with:

  • Payment processors

  • CRM and dispatch systems

  • Messaging providers (including Twilio)

  • Legal authorities when required by law

All vendors are required to maintain data protection standards.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no online transmission is 100% secure.


6. Data Retention

We retain customer data as long as necessary to:

  • Fulfill service obligations

  • Comply with tax and legal requirements

  • Resolve disputes


7. Your Rights

You may request to:

  • Access your data

  • Correct inaccurate information

  • Request deletion (subject to legal obligations)

Contact us at: [email protected]


8. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve performance and user experience.

You may disable cookies in your browser settings.


9. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page.